Locked InContact support

Help

Support

For Locked In support, email support@lockedinband.com. Support should not require sensitive songs, charts, credentials, or band data unless a user deliberately shares information needed to investigate an issue.

Local-first behavior

Signed-out Personal use works on device. Band and signed-in Personal cloud sync resume when the device is online.

Account deletion

Signed-in users can start account deletion from Account > Privacy & account deletion. Owners must delete owned band workspaces before deleting their account. Account deletion does not cancel Apple billing.

Read the full account deletion guide →

Exports and troubleshooting

Workspace transfer and diagnostics are intended to support recovery while keeping workspace scope clear. Email support@lockedinband.com with sync, chart, entitlement, workspace, export, or account deletion issues.